FAQs - Online Therapy
Find a psychologist near me
Therapy sessions are completely online, which means that it won't matter where you or your Psychologist is located in Australia. So long as our timings match up, you don't have to be constrained to Psychologists in your local area. How convenient is that?
Do I need a referral to see a Psychologist Online?
You do not need a referral to see a Psychologist in Sydney. However, if you do want to receive Medicare rebates for your sessions, you do need a referral and a Mental Health Treatment Plan from your GP.
What should I expect at my first online therapy session?
- You will receive a link to access your video session, but phone consultations are also available if preferred. Sessions typically last 50 minutes, with the first focused on understanding your goals, your background history, and expectations for therapy. Before your first session, we'll call to discuss your needs and send you registration forms and important information. Please complete the paperwork and review the terms, conditions, and confidentiality guidelines beforehand
how to connect to a psychologist online
Accessing psychological therapy online in Sydney is quite easy! All you will need is stable internet connection, a working computer with an up to date browser/or phone, a working microphone, and a working camera set up on your computer. Besides this, we recommend that you are in a safe and confidential space during the sessions.
we use a secure online therapy platform
To provide our online therapy service in Australia, we use COVIU. It is endorsed by the Australian Psychological Society, and features end-to-end encryption. No app or program download is required—simply click the link provided to access your session.
handling your details and privacy for online therapy
Your sessions are completely private and confidential. We take the privacy and security of your information with us very seriously. We do not disclose your details to anyone else. However, there are some limits to privacy and confidentiality, such as when disclosing of your information will keep you or others safe. Other times, we may be subpoenaed to provide your information. We do not record any of your sessions.When you engage with Connect 2 Health Psychology via our website and send us an online query via email or the "contact us/get in touch" button, we may collect personal information such as your name, phone number, email, and any information you choose to provide in the message field, in order to answer your query. We recommend that you do not include highly sensitive information when making your query. We are happy to contact you via phone to discuss your details more securely.If you engage with our online therapy service, we will require personal and health information which may be sensitive in nature in order to provide you with appropriate psychological care and treatment. If you would like to know about what information we obtain from you and how we handle and secure your information, please contact us and we will be happy to discuss this more. Please be assured that we make reasonable attempts to safeguard your details as per the Privacy Act 1988, the code of ethics as set by the Australian Psychological Society, and the Health Records and Information Privacy Act 2002 (NSW).Where possible, we set up two factor authentication in order to access systems/platforms where your information is stored as a part of our service.
What is an online Clinical Psychologist?
Clinical Psychologists are highly trained to assess and treat a wide range of mental health concerns, from mild to complex. They work collaboratively with you to understand your challenges and help you achieve your well-being goals. Clinical Psychologists in Australia are registered with the Australian Health Practitioner Regulation Agency (AHPRA) and have completed a minimum of eight years of rigorous training, including both undergraduate, postgraduate education, and supervised practice.
how many online therapy sessions do i need?
Every person is different in terms of their problem/s and their individual circumstances. Some may only need a few sessions, while others may need more long term support and therapy. The number of sessions that you require, will be determined during therapy and this may even change. However, most people will need at least 6 to 12 sessions as most research studies with cognitive behaviour therapy often report trials for this length of time.
Contact Us for online therapy around sydney
Ph: 0493565934
F: 02 83676432
E: info@connect2healthpsychology.com.au
W: Connect2HealthPsychology.com.au
Hours of Operation: Tues 9am till 4pm and Thurs 9am till 3pm (AEST) or by appointment
When you engage with Connect 2 Health Psychology via our website and send us an online query via email or the "contact us/get in touch" button, we may collect personal information such as your name, phone number, email, and any information you choose to provide in the message field, in order to answer your query. Although our email system is secure and is not shared with anyone else, we recommend that you do not include highly sensitive information when making your query. We are happy to contact you via phone to discuss your details more securely.
Please note that we are not a crisis service. If you are having thoughts of harming yourself or do not feel safe, please contact the following services:Lifeline - 13 11 14Mental Health Line - 1800 011 511Emergency - 000